Use this guide to understand how to add contact details while generating tickets using the web application Ticket Generator.
Please note that the purpose of adding contact details is to allow your guests to contact you in case of any further assistance and it can only be added if you choose the 'Generate & Send' ticket delivery method.
Following are the steps to add contact details:
- Login to your Ticket Generator account
- Select the Event from "My Events"
- Click on "Create New Tickets"
- Select Design
- Click on "Generate & Send" Delivery Method
- Select Email/SMS/ WhatsApp
- Add Ticket Data
- Scroll Down to "Add Contact Details"
Here you'll see that your registered email address has already been added as a contact however you'll have the option to add the phone number beneath the email address.
As you click on the option "Add Phone Number", there'll be a pop-up window wherein you need to enter the phone number however make sure to add the country code with it
You will be asked to enter the One-time password (OTP) which will be valid for 30 minutes and you'll receive the OTP within 60 seconds
Once you've entered and verified the OTP, you'll see that the phone number has been added beneath the email address
If you still have questions related to this topic, feel free to reach out to our customer relations team at support@ticket-generator.com.