Use this guide to understand what to do when the Scanova QR Code Generator website is not responsive.
To improve website performance and make the Scanova dashboard functional, we recommend clearing your browser's caches and cookies. This simple troubleshooting step often resolves such issues and allows for smoother website functionality.
Please follow the instructions below for the most commonly used browsers:
Google Chrome:
- On your computer, open Chrome.
- Click on the three vertical dots in the top-right corner of the browser window.
- Select "More tools" and then "Clear browsing data."
- Choose the time range you want to clear or select "All time" to clear everything.
- Ensure that "Cookies and other site data" and "Cached images and files" options are selected.
- Click on "Clear data" to initiate the clearing process.
Mozilla Firefox:
- Open Firefox on your computer.
- Click on the three horizontal lines in the top-right corner of the browser window.
- Select "Settings" and then go to the "Privacy & Security" tab.
- Under "Cookies and Site Data," click on "Clear Data."
- Ensure that "Cookies and Site Data" and "Cached Web Content" options are checked.
- Click on "Clear" to clear the selected data.
Safari:
- Open Safari on your computer.
- From the top menu, click on "Safari" and select "Preferences."
- Go to the "Privacy" tab.
- Click on "Manage Website Data."
- Select "Remove All" to delete all stored website data, including cookies and caches.
- Confirm your action by clicking "Remove Now."
After completing the cache and cookie clearing process, please restart your browser and try accessing our website again. In most cases, this resolves any responsiveness issues and allows for a smoother browsing experience.
If the problem persists or if you still have questions related to this topic, feel free to reach out to our support team at support@scanova.io.