This article provides information about the Forms feature in Scanova — how to create, manage, and analyze lead-capture forms linked to QR Codes. This is useful for Scanova users who want to collect leads from QR Code scans.
Forms is the revamped version of the Lead Lists feature. It allows users to create fully customizable lead-capture forms that can be linked to QR Codes or Pages. When a user scans a QR Code, the form is shown before or alongside the destination content.
Forms can be accessed from the left sidebar under Forms
A. Forms Dashboard
The Forms page displays all existing forms in a list view. The table includes the following columns:
- Form Name — the internal name of the form (clickable to open form details)
- Responses — total number of submissions collected
- Linked QR Codes — number of QR Codes or Pages connected to the form
- Created — time of creation and the team member who created it
Forms can be searched by name using the search bar at the top right. A sort/filter button is available next to the search bar to organize the list.
Hovering over a form row reveals four quick actions:
- View Form Responses — opens the Responses tab for that form
- View Form Analytics — opens the Analytics tab for that form
- Copy Form URL — copies the public form URL to the clipboard
- Three-dots menu — additional options including Edit Form and Delete Form
B. Creating a Form
Click the Create Form button that is displayed on the Forms page to open the form builder. The builder has two panels — a configuration panel on the left and a live preview on the right that updates in real time.
Form Name
Enter an internal name for the form (up to 30 characters including spaces). This name is for reference only and does not appear on the form itself.
Form Details
This collapsible section contains:
- Title (required) — the heading users see at the top of the form (up to 50 characters)
- Description — introductory text shown below the title (up to 300 characters)
Question Blocks
Each question is added as a Question Block. The following settings are available per block:
- Question text (required, up to 200 characters)
- Answer Type (required) — choose from 15 input types, including Short Answer, Paragraph, Radio Button, Checkbox, Dropdown List, Linear Scale, Date, Time, Email Address, Phone Number, Star Rating, Emoji Rating, Like/Dislike, Upload File, and Signature
- Required toggle — when enabled, the question must be answered before the form can be submitted
- Description — optional helper text below the question (up to 300 characters)
- Privacy Note — optional consent/compliance text for data collection (up to 300 characters)
Click + Add Question Block to add more questions to the form.
Submit Button
This collapsible section contains:
- Button Text (required) — the label on the submit button (default: Submit, up to 100 characters)
- Get Form Responses on Email — a shortcut to set up email notifications for new submissions
Skip Button
When the Skip Button toggle is ON, a Skip option appears below the submit button on the form, allowing users to bypass the form and proceed directly to the QR Code destination. When OFF, users must submit or close the form.
Click Create Form to save and publish the form.
C. Form Design Customization
Click the Edit Design button (below the live preview) to open the design editor. It has three tabs:
Theme
Choose from 8 preset color themes: Ocean Clean, Midnight Pro, Fresh Green, Aqua, Trust Blue, Pure Minimal, Growth Orange, and Creative Purple. Clicking a theme applies it instantly to the preview.
Customize
Three sub-tabs allow full custom styling:
- Background — select from preset color palettes or enter a custom hex color
- Button — customize button color, corner radius, text color, font family, and drop shadow
- Text — set color, font family, and font size for the header title (H1) and body text (H2)
Custom designs can be saved using the bookmark icon for future reuse or reset using the reset icon.
Saved
Displays all previously saved custom designs for quick reuse.
Click Done Editing to apply changes, or Cancel to discard them.
D. Viewing Form Responses and Analytics
Click on a form name to open its individual detail view. This view has three tabs:
Overview
Displays form details, including Form Name, Form URL, Created On, Created By, number of linked QR Codes/Pages, and Total Responses. A live form preview and an Export Responses button are shown on the right.
Responses
Lists all individual form submissions. If no responses have been collected yet, a Link QR Code(s) button appears to prompt linking a QR Code to the form.
Analytics
Select a date range and click Get Analytics to view form performance data, including submission rates and conversion trends.
E. Editing a Form
To edit an existing form, hover over the form row and click the edit icon, or click the pencil icon next to the form name on the Overview tab. This opens the form editor with all existing data pre-filled. Click Save Form to apply changes.
F. Email Reports
The Email Reports tab (Left sidebar → Forms → Email Reports) manages automated notifications for form submissions. Up to 10 email reports can be created per account. The limit differs from plan to plan. e.g., lite users can create only 1 email report.
To create a new report, click Create New Email Report and fill in the following:
- Report Name — internal label for the report
- Select Form — choose which form's submissions to report on
- Notification Channel — Email Notification, Slack Notifications, or both
- Recipients — add To, Cc, and Bcc email addresses
- Email Frequency — choose from Per Lead, Daily, Once a Week, or Once a Month
Click Create Report to save.
G. Linking a Form to a QR Code
A form can be linked to a QR Code in the following ways:
- From the Forms list — click the pencil icon in the Linked QR Codes column of the form row
- From the Responses tab — click the Link QR Code(s) button when no responses exist
- From the QR Code editor — assign a form as the lead capture form when creating or editing a QR Code in Advanced Settings
H. Lead Lists
The Lead Lists tab is still accessible for viewing and exporting existing lead data. New lead collection should be set up using Forms.
If you have any questions, you can see more topics in this knowledge base or reach out to the customer relations team at support@ticket-generator.com