This article explains how to access and use the User Logs feature in Scanova, helping account owners and administrators track user activity and actions within the platform.
Please note that the User Logs feature is available upon request, and we encourage you to reach out to us if you would like to enable it for your account.
A. What is User Logs?
User Logs in Scanova provide a detailed record of actions performed by all users within the account. This feature allows account owners to monitor activities such as QR Code creation, edits, and other actions performed by teammates. User logs are useful for maintaining accountability and ensuring efficient collaboration among team members.
B. How to export User Logs?
Follow the steps given below to export User Logs:
- Login to the Scanova Account
- On the left sidebar, click on User Management > User Logs > Export User Logs
- Select the time period and click on Export Logs
- The system will generate a CSV file that contains a detailed record of all activities, which can then be downloaded
C. CSV Details
The exported file includes the following details:
- Date & Time: Date and time when the action was performed
- User Name: Full name of the user who performed the action
- User Email: Email id of the user who performed the action
- User Role: Role of the user who performed the action
- Entity: This refers to the feature or tab where this action was performed. Some examples:
- qrcode and qr code details: Denotes actions related to QR Code such as creation, updation and deletion. Note for some of the same action, such as a new QR Code creation, individual entries might be created in each entity for the same QR Code, wherein one contains the meta-data, while other contains the actual QR Code data
- user: Denotes actions related to users such as addition, updation and removal
- loginlog: Details of login to the account
- Action: Refers to the action that was taken, such as Create, Update, Delete, Add etc.
- Object ID: A unique identifier for internal references
- Object Name: Name of the object on which the action was taken, e.g. in case of QR Code creation, it will mention the QR Code ID and Name
- Details: Raw details of the actions that were performed (in JSON format). This varies from action to action, and can be empty also for some of the actions
If you still have questions about this feature, feel free to reach out to our customer support team at support@scanova.io