In this article, we will answer some key questions related to user roles and permissions in Scanova.
Managing user roles and permissions is essential for businesses to maintain control over who can access and modify sensitive data, such as QR Codes, analytics, and settings in their Scanova account. Scanova offers robust features to help users assign roles, transfer ownership, and customize permissions for shared users.
How Can I Assign Permission to a Shared User for Accessing Only Certain QR Codes?
In Scanova, share the account with other users while limiting their access to specific QR Codes. This is particularly useful if user want to collaborate with team members without giving them full control over all the QR Codes in the account.
To assign permission to a shared user for accessing only certain QR Codes:
- Go to the account's User Management section
- Add the user’s email address to invite them as a shared user
- Once the user is added, customize their access by selecting the specific QR Codes they can view or manage
- Save the changes, and the user will have access only to the designated QR Codes
- This feature allows to maintain security and control over the QR Code campaigns, ensuring that users only have access to the information they need
Can I Transfer the Ownership of My Account?
Yes, ownership can be transferred of the Scanova account to another user. Transferring ownership is particularly helpful if the current owner is leaving the organization or if the management of the account needs to shift to another team member. However, note that once ownership is transferred, the previous owner loses the ability to manage the account.
Steps to transfer ownership:
- Login to the Scanova QR Code Generator account
- Click on Profile and select Login Method section
- Click on the Edit option beside the email address field
- Enter your password and click on Proceed
- Enter the new owner's email and click on Save
- The new user will receive a verification link via email and upon clicking on Verify, the account ownership will be transferred
How Can I Transfer Ownership of My Scanova Account to a Shared User?
Steps to remove a shared user and initiate the ownership transfer:
- Login to the Scanova QR Code Generator account
- Click on User Management on the sidebar navigation panel
- Click on the Remove option in the last column of the user name
Now, after the Shared user's email is removed from the Scanova account, it can be added as an owner email.
What Custom User Permissions Does Scanova Offer?
Scanova offers a variety of custom user permissions, allowing to assign different levels of access to shared users based on their roles and responsibilities. This ensures that users can only access the sections of the platform that are relevant to their work.
Here are some of the custom permissions Scanova offers:
- Viewer: Allows the user to view QR Codes, campaigns, and reports without making any edits.
- admin: Provides the user the ability to edit QR Codes and campaigns but restricts access to account settings or sensitive information.
- Manager: Grants permission to add, remove, or modify other shared users in the account.
- Analyst: Gives the user access to view detailed performance data, scan reports, and other analytics.
- Billing Manager: Provides access to the billing section for viewing invoices and managing subscriptions.
With these customizable permissions, tailor user roles to match the specific needs of your team, ensuring secure and efficient collaboration.
Is There a Way to Provide Custom Permission to Shared Users of My Account?
Yes, Scanova allows account owners to provide custom permissions to shared users, enabling you to fine-tune access based on individual responsibilities. Assign each user a unique set of permissions, determining what they can view, edit, or manage within the Scanova account.
To set up custom permissions for shared users:
- Go to User Management in the Scanova dashboard
- Add the shared user by entering their email address
- After the user is added, there are options to configure custom permissions, including what QR Codes they can access and what features they can manage (e.g., analytics, campaigns, billing)
- Assign the appropriate permissions based on their role and responsibilities
By assigning custom permissions, ensure that each user has access to only the tools and information they need, improving both security and workflow efficiency.
Managing user roles and permissions in Scanova is essential for ensuring secure and efficient collaboration within the organization. By utilizing the platform’s features for assigning custom permissions, transferring account ownership, and limiting access to certain QR Codes, maintain control over sensitive data while allowing team members to perform their tasks effectively.
If you still have any questions related to this topic, feel free to reach out to our customer relations team at support@scanova.io.