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What is the significance of different 'Status' I see on Registration page?

  • Updated

Use this guide to Know what is the significance of the different 'Status' you see on the registration page of the web application Ticket Generator. 

 

These are the Ticket Status that you see on the registration page
Status: 
  • Auto-approved: if registration is auto-approvedScreenshot_2023-03-29_at_6.33.02_PM.png
  • New: If an action is pending by admin on a registrationScreenshot_2023-03-29_at_6.36.35_PM.png
  • Approved by Admin: If registration has been manually approved by the adminScreenshot_2023-03-29_at_6.37.44_PM.png
  • Rejected: If a registration has been rejected by the adminScreenshot_2023-03-29_at_6.41.00_PM.png
  • Held: If registration has been received but the ticket has not been generated and sent despite the auto-approval setting due to insufficient ticket creditsScreenshot_2023-03-29_at_6.45.18_PM.png

If Status is ‘New’, ‘Rejected’, or ‘Held’ then ticket status should be “-”

If the Status is “Approved” or “Auto-approved”, then the ticket status could be:

  • In Progress: If the registration has been approved but the ticket has not been sent yet
  • Sent: If the registration has been approved and the ticket sent successfully
  • Error: The application faced an error in sending the ticket as either the email bounced or the SMS could not be delivered

If you still have questions related to this topic, feel free to reach out to our customer relations team at support@ticket-generator.com.