Use this guide to understand how to enforce Multi-factor Authentication (MFA) for the shared users of your account on the online application Scanova QR Code Generator. With MFA, you can add a second layer of security to your account, and the account of your shared users, as opposed to Single-factor Authentication (login via password only)
This 'Enforcing' of MFA is different from simply using MFA (provided in other plans) as none of the users of your account will have an option to disable MFA. So, this feature makes sure that a double layer of security is always maintained for your organization's Scanova account.
Please note that this feature is available only in the Enterprise plan. Contact our Customer Relations team to know about its pricing.
There are two ways of using MFA:
-
Email: Get code in email inbox
-
Authenticator: Get code in Authenticator app
A. MFA Method — Email
During login, when you've entered your email address and password, you'll need to enter another one-time password (OTP) or code. If you choose the Email method, you'll receive the code in the inbox of your registered email address.
Here's how to set it up:
- Click on the EMAIL Button
- Click on Send Code
- Please note that the code will be sent to your email ID registered with Scanova
- You'll be prompted to verify your identity by entering your account password
- Once this is done, you will receive an email with the verification code. Please note that the code is valid for 10 minutes only
- Enter the verification code in the MFA setup
- Click on Verify
Post verification, you'll be shown 10 Backup Codes. If for some reason you don’t have access to the multi-factor authentication code i.e. cannot access email then you can use one of these single-use backup codes. It is important that you download these codes and keep them in a secure place. These will not be shown again.
After completing the above steps, your MFA setup with Get Code by Email is complete. Each time you login to your Scanova account you'll receive a code on your email which has to be entered for logging in to your account.
B. MFA Method — Authenticator App
During login, when you've entered your email address and password, you'll need to enter another one-time password (OTP) or code. If you choose the Authenticator App method, you'll get the code in an Authenticator mobile application on your smartphone that was used during setup.
By default, you will be prompted to use the Google Authenticator application (available on both Google Play and App Store). However, you can choose from any of these supported authenticator apps.
Here's how you can setup this option:
- Click on Authenticator App button
- Enter your account password to verify identity
- You'll now need to download the Google Authenticator mobile to proceed
- Or here's the list of the supported apps: Authenticator Apps
- After the Google Authenticator app is downloaded, open the application, and click on + icon on the bottom right corner of the screen
- The camera and the scanning feature will get activated
- Scan the QR Code displayed on the computer screen with the authenticator app
- A row will be added to the application ("Scanova") and you'll see a code that updates with time
- On the setup screen, click on the Next Button
- Enter the current code displayed in the Authenticator app to complete setup
- Download or copy your Backup Codes
- Your setup is complete
Now, each time you login to your Scanova account you'll need to enter the current code displayed in the Authenticator App.
If you still have questions related to this topic, feel free to reach out to our customer relations team at support@scanova.io.