Custom Forms: How to collect data from your end-users

Use this guide to understand how you can collect data from your end-users using the web application Scanova QR Code Generator. 

Using this feature you can add Custom Form field that would be displayed on the landing page and the end-users (people who scan the QR Code) would be able to submit the information requested in the Custom Form. You can then download the form response data submitted by the end-users via a CSV file.

This feature is currently available in the following categories:

• Custom Page QR Code

• Product QR Code

• VCard Profile QR Code

• Wedding QR code

• Event QR Code

• Coupon QR Code

Here's how you can use the Custom Form feature:

Step 1: Create/add Custom form feature to your QR Code

You will be able to access this feature via the following path:

1.  Click on Create QR Code
2.  Click on QR Code Category
3. Enter Content
4. Add Custom Form from the ‘Available Components’ section

Step 2: Design your Form

The Form contains the following fields:

1. Form Description: Using the Form Description option, you can add custom content for providing instructions to fill the form. It will be displayed on the landing page, and is a text-only field. The form description field is an ‘optional’ field. The maximum allowed character limit is 500 characters

2. Question Block: A question block contains the following sub-fields:

   • Question: You can enter your question in the given field. The maximum allowed character limit is 200 characters for the Question

   • Question Description: Using this sub-field, you can enter custom text describing the question, and any other information that you would like to provide to the end-user can be added via this

   • Answer Type: Using this sub-field, you can select the response format to an added question. This field provides a dropdown list via which you can select the answer type. The dropdown list will display the following options: Short answer, Paragraph, Multiple choice, Checkboxes, Dropdown List, Linear scale, Date, Time, Email Address, Phone number

3. Add Question (+) button:  Add Question (+) button is provided just below the default question block – Question 1. After clicking the Add Question (+) button, a new question field block will be added to the landing page. The maximum allowed question limit is 20
4. Submit Button: Using this option, you can add a submit button to the landing page, This block has the following options:
   • Button Text: You can provide a text that will appear on the button
   • Button Text Design: You can customize the button text and color
   • Button Design: You can design the look of the button
5. Edit Form Formatting button: Using this, you can add the Form Formatting section, to format all the sections of your form. The formatting options selected would be applicable on all question block text and form description text. A Clear button is also provided to remove the Form Formatting section. If you click on the clear button, the Edit Form Formatting button will be again displayed below the Submit button
6. Add Form Expiry button: Using this you can add the expiration date, time, and time-zone of the form

Step 3: Download the captured data 

You can download the captured data via the following path:

• Go to the 'My QR Code' section 
• Click on 'View/Edit' on the QR Code of which you want to download the data
• Click on the 'Generate' option of the Download Data section

A notification will be sent to your registered Email address with a link to download the report.

You can also add an Event Tracking feature on the Submit button to track the number of clicks and engagement rate. Please see this guide to know more about Event Tracking | Setup, Data, and Integrations 

Please note this Custom Form feature is only available in our Standard, Pro and Enterprise plans

If you still have any questions related to this topic, feel free to reach out to our customer relations team at support@scanova.io.