This article explains how to create and assign custom user roles to shared users in a Scanova account. This feature is available exclusively in the Enterprise Plan.
Scanova allows account owners to define custom user roles to manage access and permissions for shared users. By setting up roles with specific capabilities, organizations can ensure secure, role-based access to features across the platform.
A. Create a custom user role
To create a custom role with selected permissions:
- Log in to the Scanova account
- Navigate to User Management > User Roles in the left sidebar
- Click on Create User Role
- In the pop-up:
- Enter a name for the role
- Select one or more permissions to define the level of access
- Enter a name for the role
- Click Save Role
The role will be added to the list and can now be used to invite or update shared users.
B. Assign a custom role to a user
After creating a custom role, it can be assigned to a user during the invitation process:
- Go to User Management > Users
- Click on Invite User
- In the pop-up form:
- Enter the name and email address of the user
- From the Role dropdown, select the relevant custom role
- Enter the name and email address of the user
- Click Send Invite
The user will receive an email invitation to join the account. Upon acceptance, they will be added with the assigned role and corresponding permissions.
If further assistance is needed, contact the support team at support@scanova.io.