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How to add teammates to your Scanova account

  • Updated

Using Scanova QR Code Generator, you can invite teammates to access your account dashboard to view, edit, and manage QR Codes and other data based on permission level. This can be done via the 'Users' feature on the settings tab.

Note: This feature is available to Pro and Enterprise users only. 

Using this feature, it is possible to add up to 20 users to your Scanova Pro account. If you have the Enterprise subscription then you can even add more than 20 users. Each user will be able to log in via their own email ID and password. 

You can watch the demo video on How to add Teammates to your Scanova Account below:

Here's how you can use the feature:

  • Login to your Scanova QR Code Generator account
  • Go to Settings and click on UsersScreenshot_2023-02-22_at_11.17.56_AM.png
  • Click on Invite User
    Screenshot_2023-02-22_at_11.21.39_AM.png
  • Add the Name and Email address of the new user
  • Next, choose the User Role. Users will be able to take actions (such as viewing/editing/adding QR Codes and viewing analytics) depending on the user role that is assigned to them
  • Click on Send Invite and the user will get an invitation via emailScreenshot_2023-02-22_at_11.23.41_AM.png

Here is a description of each User Role:

Owner: By default, the registered user of the account is the Owner with full rights, including inviting other users

Admin: The account admin has rights to create, design, edit, and manage QR Codes; view and export analytics; create, design, edit, and manage leads; and manage settings (custom domain) but cannot:

  • Invite or remove users
  • Delete account
  • Receive email notifications (expiry, billing, etc.)
  • View or edit billing information
  • Can export shared users data

Manager: The account manager has rights to create, design, and edit QR Codes; view and export analytics; create, design, and edit leads; and manage settings (custom domain) but cannot:

  • Delete QR Codes
  • Delete Lead Lists
  • Delete Custom Domains
  • Invite or remove users
  • Delete account
  • Receive email notifications (expiry, billing, etc.)
  • View or edit billing information
  • Can export shared users data

Viewer: Can only view and export scan analytics/reports and leads data and analytics and can export shared users data

In an Enterprise subscription, you can also provide custom user permissions to your teammates. Here's a detailed article on What custom user permissions Scanova offers

Note: To export the details(Name, Email Address, Role, Number of QR Codes Created, etc.) in a CSV file of all the shared users of your Scanova account, click on the Export Users Data button. For detailed steps, please see: Can I export the details of the shared users?

If you still have questions related to this topic, feel free to reach out to our support team at support@scanova.io.