Use this guide to cancel your subscription with Scanova QR Code Generator.
To cancel your subscription, you need to cancel auto-renewal so that you are not billed again in the next payment cycle.
To cancel your auto-renewal/recurring payment, follow the steps below:
- Login to your Scanova account
- Click on Subscription on the bottom left
- From the Auto-renewal option, click on the Cancel Auto-renewal button
- You will receive an email confirmation
- You will not be billed in the next cycle but your data will remain saved with us for a year in case you want to restart your subscription
In case you face an issue in cancelling auto-renewal, you can reach out to our customer relations team at firstname.lastname@example.org. Please be assured that even if you're charged before auto-renewal could be cancelled, the customer relations team will issue a full refund. Please see our refund policy.
If you still have questions related to this topic, feel free to reach out to our customer relations team at email@example.com.