Use this guide to understand on how to cancel your subscription with Scanova QR Code Generator.
Please be assured that by canceling your subscription you'll not be charged again in the next payment cycle. Also, please note that canceling the subscription will stop auto-renewal but your account and the QR Codes will remain active till the account expiry date.
Now, to cancel the subscription, follow the steps below:
- Login to your Scanova account
- Click on Subscription on the bottom left
- Click on the Cancel Subscription button
- You'll be asked to enter the password in order to proceed with the cancelation
- Once you've canceled, You will receive an email confirmation
- You will not be billed in the next cycle but your data will remain saved with us for a year in case you want to restart your subscription
In case you face an issue in canceling your subscription then you can reach out to our customer relations team at firstname.lastname@example.org. Please be assured that even if you're charged before the subscription could be canceled, the customer relations team will issue a full refund. Please see our refund policy.
If you still have questions related to this topic, feel free to reach out to our customer relations team at email@example.com.