In case you have validity (remaining credits) for your previous subscription, we will extend the validity of your new subscription to a period equivalent to the credits remaining from the previous subscription.
For example, say you had subscribed to the Standard Plan for 1-year (worth $420) and used your account for 6 months (worth $210 as per pricing tables). You now wish to downgrade to the Lite plan. As you have $210 credits remaining ($420-$210), we will give you a Lite subscription for a total of 24 months i.e. 1 Year Subscription (worth $108) and 1 Year additional subscription (approximate worth $102).
Once you decide to downgrade, simply reach out to our Customer Relations team at support@scanova.io and your new subscription validity will be extended.