Use this guide to understand what happens if a ticket created using the web application Ticket Generator is duplicated.
If a visitor has duplicated a valid ticket, the visitor who enters first will be permitted. The other visitor will be flagged with a used ticket.
This will ensure that the number of guests who enter are equal to the number of valid tickets issued.
If you still have questions related to this topic, feel free to reach out to our customer relations team at firstname.lastname@example.org